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Evidence Guide: UEGNSG512 - Control centre communication with gas industry stakeholders

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

UEGNSG512 - Control centre communication with gas industry stakeholders

What evidence can you provide to prove your understanding of each of the following citeria?

Plan control centrecommunication with gas industry stakeholders

  1. Work schedules, drawings, plans, requirements, workplace procedures and material lists are detailed and communicated to control centre, analysed, as required, and the extent of the preparation of the work determined for planning, coordination and follow-on communication purposes
Work schedules, drawings, plans, requirements, workplace procedures and material lists are detailed and communicated to control centre, analysed, as required, and the extent of the preparation of the work determined for planning, coordination and follow-on communication purposes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication work is prioritised and sequenced for efficient and effective outcome following consultation with persons for completion within acceptable timeframes to industry quality standards and in accordance with workplace control centre procedures and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Risk control measures for identified communication hazards are prioritised, implemented and evaluated against the work schedule

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant requirements and workplace procedures for communication work is communicated to relevant persons and work sites

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

WHS/OHS, environmental and sustainable energy policies and workplace procedures related to communication work are identified to ensure safe systems of work are followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant work permits are secured to coordinate the performance of work in accordance with requirements and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaison and communication with authorised persons, authorities, clients, land owners and other relevant parties are undertaken to resolve issues and coordinate work activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Persons participating in the communication work are briefed and respective responsibilities coordinated and authorised, as required, in accordance with workplace control centre procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and carryout gas industry stakeholder communication requirements

  1. Relevant WHS/OHS, operational and commercial requirements and practices of individual stakeholders are referenced and actioned in accordance with control centre guidelines and workplace procedures
Relevant WHS/OHS, operational and commercial requirements and practices of individual stakeholders are referenced and actioned in accordance with control centre guidelines and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work is monitored, performed and/or coordinated in accordance with applicable work schedules and to applicable stakeholder requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control centre hazard warnings and safety signs are recognised, hazards are assessed and WHS/OHS risks are reported to the authorised persons for directions in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Remedial actions are identified and communicated to relevant stakeholders to overcome any shortfalls encountered in the work schedule in accordance with requirements and workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Unplanned situations are responded to in accordance with workplace procedures in a manner that minimises risk to personnel and equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ongoing monitoring of communication quality of the control centre work are undertaken in accordance with requirements and workplace procedures to ensure that the stakeholder’s agreed communication requirements are adhered to

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication with clients is conducted in a professional and courteous manner in accordance with organisational requirements and to contractual agreements and statutory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate language and interpersonal skills are used to facilitate accurate and relevant exchange of information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Enquiries outside area of responsibility/knowledge are referred to the nominated person for resolution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete procedures for communication and liaison with gas industry stakeholders

  1. Communication work undertaken is checked against works schedule for conformance with requirements, anomalies are reported and solutions identified in accordance with workplace procedures
Communication work undertaken is checked against works schedule for conformance with requirements, anomalies are reported and solutions identified in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accidents and injuries are reported and followed up in accordance with requirements/workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work site is confirmed safe and operational accordance with workplace procedures and status communicated to relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant work permit/s are signed off and relevant equipment and processes are returned to service and advised to stakeholders as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notification of completion of work and tasks is communicated to relevant stakeholders in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gas stakeholders and staff are notified of actions required at the completion of any work activity or task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agreed outcomes are monitored, as required, and communication to stakeholders in accordance with workplace requirement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication completion processes are performed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the UEG Gas Industry Training Package Companion Volume Implementation Guide.

constants and variables must include the following:

industry products and services

authoritative sources

product information

stakeholders

organisational requirements

interpersonal skills

nominated person(s)

product and service issues

workplace environment context must include at least one (1) of the following:

gas industry production, transmission and distribution areas

location — control centres or places where communication processes occur

workplace processes must include the following:

use of computer hardware and software, such as email

work requests from other parties

relevant procedures for equipment use

perform work under or without supervision

work carried out in regular or specified timeframe

documentation must include the following:

written requests and reports

organisational formatting reports

regulatory reporting formats